Expert Technicians
You Can Trust
The skilled professionals behind SGP's reputation for excellence
Meet Our Expert Team
Behind every successful repair and satisfied customer is our dedicated team of skilled technicians and support staff. With decades of combined experience, we're passionate about keeping your equipment running perfectly.
Meet The Team
Expert technicians with decades of combined experience
Darek
Lead Horticultural Technician
Darek is highly regarded throughout the Midlands as one of the best horticultural technicians you will ever meet. With over 25 years of experience, your equipment is truly in good hands.
Specialist Expertise
Two-Stroke Master: No one can service and repair a two-stroke product like Darek. His deep understanding of 2-stroke engines - from chainsaws to strimmers - is unmatched in the region.
Core Competencies
Stephen
Master Service Technician
Stephen has a high knowledge of the garden machinery world and can assist you with any fault you may come across. His expertise spans both domestic and commercial equipment.
Master Service Technician
Stephen has completed an intense engine course with Briggs & Stratton, earning his Master Service Technician (MST) certificate - a prestigious qualification that cannot be bought, only earned through proven expertise.
Maintained Excellence: The MST certification must be kept up to date every year, ensuring Stephen's knowledge remains current with the latest engine technology and repair techniques.
Agricultural Specialist
Trained in the agricultural world, Stephen leads the way for technical repairs and service to commercial products, bringing professional-grade expertise to every job.
Core Competencies
Paul
Robot Mower Specialist & Head of Customer Relations
Paul is the go-to expert for all things robotic mowing. With over a decade of experience, he combines technical prowess with an unparalleled dedication to customer satisfaction, ensuring your smart garden solutions run flawlessly.
Specialist Expertise
Robotics Master: Paul's deep understanding of autonomous systems makes him an invaluable asset for robotic mower installation, programming, and advanced diagnostics. He ensures your smart garden equipment performs at its peak.
Head of Customer Relations
Beyond his technical skills, Paul is the friendly face and voice of SGP's customer relations. He ensures every client's experience is smooth, informative, and satisfactory from start to finish, building lasting relationships with our community.
Core Competencies
Louise
Head of Administration and Accounts
Every great workshop needs someone keeping everything running smoothly behind the scenes — and for SGP Garden Machinery, that's Louise. As Head of Administration and Accounts, Louise is the organisational heartbeat of the company.
Behind the Scenes Excellence
From managing schedules and customer paperwork to handling the financial side of the business, Louise ensures every part of SGP runs like clockwork. Her attention to detail, calm approach, and commitment to great service mean customers and staff alike always know they're in capable hands.
Louise's role may be behind the desk, but her influence is felt everywhere — from the smooth flow of collections and deliveries to the warm, professional welcome every customer receives.
Core Responsibilities
"Louise keeps SGP running seamlessly — balancing the books, the workflow, and the heart of the business."
— Stephen
A Family Legacy
Three generations of craftsmanship and pride
Albert
Future Generation • Age 7
At just seven years old, Albert is already a familiar face in the SGP workshop. He's happiest when he's surrounded by engines, tools, and the friendly buzz of machinery being brought back to life. His curiosity, enthusiasm, and love for the trade are clear to everyone — it's in his blood.
Three Generations Strong
Albert follows in the footsteps of his dad, Stephen, who proudly continues the legacy started by his own grandfather, Robin Hood. From Robin's early days of hands-on craftsmanship to Stephen's leadership of SGP Garden Machinery today, the same values have carried through: honesty, skill, and pride in a job well done.
Now, with Albert taking an interest so early on, Stephen sees a future where the family passion continues for another generation. It's more than just fixing machines — it's about nurturing a lifelong love of the trade and the satisfaction that comes from doing things properly.
"From my grandad's bench, to my workshop, and one day to Albert's hands — that's what SGP is all about: passing the craft down with care."
— Stephen
Elsie
Future Generation
At just five years old, Elsie is already making her presence known around the workshop. Whether she's sitting on machinery or exploring the tools, her enthusiasm and curiosity light up the place.
The Youngest Spark
Elsie brings joy and energy to the workshop, reminding everyone why we love what we do. Her natural curiosity about how things work shows the same passion that runs through the whole SGP family — the future of SGP looks brightwith this next generation!
Growing Up SGP
Like her brother Albert, Elsie is growing up surrounded by the family business, learning the values of hard work, quality craftsmanship, and taking pride in doing things properly — the SGP way.
Key Traits
"Elsie's smile brightens up the workshop — she's already part of the SGP family spirit."
— The SGP Team
What Sets Our Team Apart
Decades of experience, unwavering commitment to quality
Expert technical knowledge across all major brands
Decades of combined hands-on experience
Commitment to quality workmanship
Honest advice and transparent service
Personal pride in every repair
Your Equipment,
In Expert Hands
When you bring your machinery to SGP, it's serviced by technicians who genuinely care about the work they do. We treat every machine as if it were our own, taking pride in delivering repairs and services that exceed expectations.
With decades of combined experience across all major brands, our team has seen and solved virtually every mechanical issue. From routine maintenance to complex rebuilds, your equipment receives the expert attention it deserves.
Experience You Can Trust
35
Years Experience
(Lead Technician)
65+
Years Combined
Technical Expertise
16
Years
Established